01Who we are and what this covers

SparkPeak Consulting LLC (“Spark,” “we,” “us,” or “our”) operates sparkpeakconsulting.co (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.

This policy applies to the Site only. It does not cover information handled by independent healthcare providers or pharmacies, which follow their own privacy practices.

02Information we collect

We collect information you choose to give us and limited information collected automatically:

Contact and business details you submit through forms or when booking a demo, such as your name, email address, phone number, business name, and role
Messages you send us by email, form, or text
Usage information collected automatically, such as your browser type, device, pages visited, and referring website, through cookies and similar technologies

03No patient health information

The Site is designed for business inquiries from practices. Please do not submit personal health information through the Site. Patient care offered through programs we support is handled by licensed providers through separate, HIPAA-compliant systems.

04How we use your information

We use the information we collect to:

Respond to your inquiries and schedule demos
Provide information about our services, including by email and text message
Operate, maintain, and improve the Site
Protect the security of the Site and prevent misuse
Comply with legal obligations

05How we share information

We do not sell your personal information. We share it only:

With service providers that help us run our business, such as hosting, scheduling, email, and analytics tools, who may use it only to provide services to us
When required by law, or to protect our rights, users, or the public
As part of a merger, acquisition, or sale of business assets

06Text messages

If you provide your mobile number and agree to receive text messages, we use your number to send messages related to your inquiry and our services. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell, rent, or share your mobile number or text messaging consent with third parties for their marketing purposes.

07Cookies and analytics

We use cookies and similar technologies to keep the Site working, understand how it is used, and measure the performance of our marketing. You can block or delete cookies through your browser settings, although some parts of the Site may not work as intended.

08How long we keep information

We keep personal information only as long as needed for the purposes described in this policy, or as required by law, and then delete or anonymize it.

09Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10Your choices

You can unsubscribe from marketing emails using the link in any email, and opt out of text messages by replying STOP. You may also ask us to access, correct, or delete the personal information we hold about you by emailing [email protected]. We will respond as required by applicable law.

11Children’s privacy

The Site is intended for adults and businesses. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.

12Third-party links

The Site may link to or include features from other services, such as scheduling and video tools. Their privacy practices are governed by their own policies, not this one.

13Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

14Contact us

Questions about this Privacy Policy or your information? Email us at [email protected].